Is it time for SEO agencies to start taking copywriting seriously?

Google’s recent algorithm updates are increasingly penalising sites with little or no unique content. Could this mean that SEO agencies will finally start to realise the value and importance of copy as part of their campaigns?

Peggy Olson

Undervalued - The life of an SEO copywriter

Econsultancy’s 2012 SEO agencies buyers guide reveals that most firms have little to say about copywriting. Of the 36 agencies surveyed, 100% claimed that they offer copywriting as a service to their clients. However, only 8 (22%) revealed any specific information on the subject and just 6 (17%) revealed that they have dedicated in-house SEO copywriting resource.

The individual responses range from the comprehensive:

“Copy writing services we offer include copy writing for sales based and information based pages, meta descriptions and external content for syndication. All of the copywriting carried out is completed internally rather than being outsourced. Where clients do not require Summit’s copywriting service, we provide guidelines of how both web site and external content should be written from a search engine and user perspective.” – Summit Media

“Stickyeyes has its own multi-lingual content team, comprising journalists and copywriters, who create and publish all content in-house.”  – Stickyeyes

To the noncommittal:

“Content marketing for online channels, rather than sales copywriting” – Vertical Leap

“Sometimes – More consultancy based” – iSpy Marketing

The story so far…

When I started working as a copywriter around 5 years ago, the first 2 jobs I held were at SEO agencies who had previously outsourced work to India. This ‘filler’ copy served the purposes of Google’s primitive algorithm, but not the needs of clients, who were understandably peeved about paying agency rates for copy that didn’t even make sense, let alone reflect their products and services in a particularly good light. There was a need for copy that read well, even if most of it was never actually read, and that’s where people like me came in.

Then Google began unleashing its pack of wild, game-changing animals. First came Panda, seeing off the ‘content farms’ and now Penguin, taking down sites which have been over-optimised by keyword stuffing or suspect links. A job lot of directory and ezine article submissions every month just won’t cut it any more. It’s now about obtaining those valuable, below the radar links, that only come from copy that people actually want to read.

Google animals

Google's game-changing algorithm updates

So why do so many SEO agencies shy away from copywriting?

It’s difficult – Finding good copywriters is tough. Finding copywriters with a basic grasp of SEO principles is even more challenging. Add to the mix a list of uninspiring client keywords, and it’s not hard to see why agencies don’t want to get involved with content production.

It’s frustrating – Many agency clients (particularly big ones) have lengthy and complex sign-off procedures. There’s nothing worse than writing a killer piece of content, only to have it trashed by a finicky brand manager.

It’s time consuming – Writing great copy takes time and when you’re a staffer filling in an agency timesheet, trying to justify more than 1 hour per piece of content can be a hard sell to your line manager, even if that extra bit of time could pay dividends in terms of those all-important shares, tweets and likes.

It’s hard to measure – Thrown in with the hundreds of other factors that can influence an SEO campaign, measuring the impact of content can be incredibly difficult.

It’s misguided – Believe it or not, there are actually people out there who believe that ‘keyword density’ still has an impact on rankings. Another mistake that many companies are guilty of is making a distinction between ‘SEO’ copy and their regular sales copy. The two should NEVER be mutually exclusive.

Conclusion

Google isn’t advanced enough to read copy like a human, yet. But it is surely only a matter of time. SEO agencies need to recognise this, and start treating copy as an opportunity, rather than an inconvenience.

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BrightonSEO Roundup – Top 5 Takeouts

BrightonSEO

Brighton

Here’s a roundup of our top 5 takeouts from Friday’s excellent BrightonSEO event:

Start using rich snippets

This seemed to be a common theme running through most of the presentations. Rich snippets are becoming an increasingly important part of SEO. Get involved or get left behind.

Rich Snippet

Rich Snippet

Go beyond Webmaster Tools & Google Analytics

Google’s controversial decision to hide keyword data is an indication that as it gradually becomes more and more evil, insights from its products will become more difficult to obtain. SEOs need to start thinking about third party analytics and even examining log files to decipher where exactly their traffic is coming from, and how users are moving around their sites.

Content is still king

Charlie Peverett’s content strategy presentation outlined the need for SEOs to think about content as more than just words. The importance of sharing content socially is becoming a greater part of Google’s algorithm, so make it easy for your visitors to do so.

Content is still king...

Content is still king...

Own social profiles to dominate brand SERPs

Koozai’s Sam Noble did a great presentation on branding and highlighted the importance of owning all of your brand’s social profiles in order to dominate the SERPs for your brand term.

Have a Plan B

In my opinion, the most useful and insightful presentation of the day came from Propellernet’s Gary Preston, in which he discussed Google’s latest ‘Black Swan’ algorithm updates and how they could be rationalised. If you are focussing on SEO activity that Google is likely to crack down on in the future (e.g. obviously paid links), make sure you have a plan B.

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Brighton SEO Roundup – Search marketing – from Panda to Black Swan

Gary Preston & Stefan HullStefan Hull

Why are SEOs so surprised by Google updates?

Black Swan Events

- A surprise event that occurs.

- Can be rationalised by impact.

- Depends on your point of view.

Chase after your best interpretation of what users want – Matt Cutts.

Google wants to deliver the best possible search results. Has 91% of market share for a reason, it’s the best and it will continue to roll out changes in order to maintain its position.

Identify areas of vulnerability to avoid getting hit by Google algorithmn changes.

Propellernet did a survey:

  • 60% of respondents pay for links.
  • 67% of respondents say paid links work.
  • 10% said their boss didn’t know what they were doing.

Visual your link profile to identify vulnerability

How transparent is your activity? How much do your colleagues understand about the decisions the SEO team and the reasons behind them.

PR agencies want a piece of the SEO action.

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Brighton SEO Roundup – Maximizing your SEO Agencies

Hotels.com SEO manager James Owen outlined a 5 step plan for working with and getting the most out of an SEO agency.

1. Preparation

Before you engage an agency, establish goals. Build authority in a certain area, drive more revenue?

Give your agency correct keywords and landing pages from the off. Benchmark before you begin, look at your own site’s rankings and those of your top 5 competitors. Make sure they understand historical SEO activity and what they can and can’t change on your site.

2. Setup phase, 0-2 months

Establish long and short term keyword targets.

3. Testing, 2-4 months

Find out agency’s strengths and weaknesses, social, online PR etc.

4. Fine tuning – 4-6 months

Once you have found out what an agency is good at, get them to do more of it.

5. Agency reporting

What’s your profit margin? How much have you spent? How much have you made? Over what period of time? Establish KPIs – CVR, orders, GBV, visits. Use a reporting suite such as Brightedge to help with this.

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